Service Guidelines

Intellectual Property Policy

  • Ownership

    Ownership

    All logos, graphics, content, strategies, code, and designs created by BM Consulting remain our intellectual property until full payment is made.

  • Use of Deliverables

    Use of Deliverables

    The client receives a license to use final deliverables only after payment; drafts or unused concepts remain with us.

  • Prohibited Use

    Prohibited Use

    Clients may not copy, modify, resell, or distribute our materials without written consent.

  • BM Consulting Materials

    BM Consulting Materials

    All website content, images, texts, and branding used by BM Consulting are protected by copyright laws.

  • Breach

    Breach

    Any unauthorised use of intellectual property may result in legal action and claim for damages.

Payment Policy

  • Upfront Payment

    Upfront Payment

    Projects commence only after receiving the agreed advance or full payment, depending on service type.

  • Billing Terms

    Billing Terms

    Invoices must be cleared within the agreed timeline; late payments incur penalties as per contract.

  • Additional Costs

    Additional Costs

    Any extra work beyond the defined scope will be charged separately.

  • Taxes

    Taxes

    All payments are exclusive of applicable taxes unless stated otherwise.

  • Payment Modes

    Payment Modes

    We accept authorised online payments only; clients must ensure payment confirmation is shared promptly.

Non-Disclosure & Confidentiality Policy

  • Confidential Information

    Confidential Information

    All client data, business strategies, login details, financials, and project materials are treated as strictly confidential.

  • Restricted Access

    Restricted Access

    Only authorised BM Consulting team members may access project information.

  • Non-Disclosure

    Non-Disclosure

    We will not share or disclose any project-related information without written approval.

  • Client Responsibility

    Client Responsibility

    Clients must also maintain confidentiality regarding our processes, proposals, reporting frameworks, and pricing structures.

  • Breach Consequences

    Breach Consequences

    Any violation of confidentiality by either party may lead to legal action and immediate termination of services.

Service Level Agreement (SLA) / Project Policy (4–5 Key Points)

  • Project Timelines

    Project Timelines

    Timelines depend on client responsiveness; delays in approvals or content will shift delivery schedules.

  • Communication

    Communication

    All communication must happen through designated official channels to maintain clarity and track progress.

  • Revisions

    Revisions

    Revision limits are clearly defined in the proposal; extra revisions will be charged additionally.

  • Quality Assurance

    Quality Assurance

    We ensure high-quality deliverables; however, performance depends on market conditions and platform algorithms.

  • Service Guarantee

    Service Guarantee

    BM Consulting does not guarantee specific sales numbers or ROI unless explicitly stated in writing.